By engineering products and parts to perform longer and withstand more use, we aim to reduce waste, conserve resources, and deliver greater long-term value for customers. For example: 

  • Personal systems—We design our commercial and consumer desktop and notebook personal computers, workstations, and displays with durability in mind and test them against the MIL STD-810,1 a U.S. Department of Defense standard for testing the reliability and durability of military equipment
  • Industrial print—HP’s industrial digital printing presses are designed for longevity and for individual components to be replaced and upgraded to improve performance and functionality over time. We also design these systems to be easily repaired and refurbished. We created the Indigo Certified Pre-Owned program to extend the life of our commercial presses and provide high-quality systems at lower price points.

We look for opportunities to improve repairability to help HP customers keep their devices working longer. Through thoughtful design choices, we aim to make repairs simpler, improve cost efficiency, and help avoid unnecessary material use. For example: 

  • Serviceability Scorecard for PCs and Displays—We score new designs across six categories, including fastener reusability, customer serviceability and replaceability, ease of disassembly, tool and screw requirements, service qualification, and skills needed to perform a service. This scoring informs circular design decisions through improvements like using non-soldered components and enabling battery replacement. To extend the life of our PCs, we offer HP Certified Refurbished devices with a one-year limited warranty.

Our technical white paper on testing the ruggedness and reliability of HP Business PCs is available at http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-0823ENW.pdf.

For more information, please see the Empower Customer Sustainability section of the 2025 HP Sustainability Progress Report at www.hp.com/go/report.

1 Not all PC and Displays pass MIL STD 810.