Our specialized reuse and recycling vendors are required to follow specific processing techniques and to comply fully with relevant regulations. HP prefers our vendors to attain third-party certification (R2, e-Stewards or WEELABEX) in line with EPEAT® and our HP Recycling Standards. We also commission third-party audits to monitor vendor conformance with our high standards and ensure that returned items are processed appropriately. We contract Environmental Resources Management (ERM) to audit vendors for conformance with the following HP policies and vendor standards:

ERM’s audits assess vendors’ environmental, health, and safety practices and performance. In addition, they check downstream material flows based on shipment and receipt records to certify no diversion of materials to facilities outside our approved vendor network. Vendors with audit findings have 30 days to submit a corrective plan and 90 days to address those items. In extreme cases, we stop doing business with vendors that lack sufficient transparency or the willingness to make required changes.

To learn more about our HP Reuse and Recycling Policy, see https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c08488554. 

Refer to the 2025 HP Sustainability Progress Report, the Circularity | Audit section, for more detailed information on the reuse and recycling vendor audit. 

For further information, please see the Empower Customer Sustainability section of the 2025 HP Sustainability Progress Report: www.hp.com/go/report.