HP works to extend the life of our products by designing for repairability, supporting self-repair, and implementing robust consumer and commercial repair programs around the world. 

In addition to repairing whole devices, we also recover and repair individual parts from defective products—such as motherboards, LCDs, and docking stations. In 2023, we repaired 557,000 motherboards for use in repaired HP products to increase circularity, representing 75% of the motherboards that failed. During the year, we doubled the recovery and repair of LCDs, compared to 2022. 

We provide customers, partners, and independent repairers with guidance about how to repair HP products. For example, the HP Support YouTube channel, launched in 2010, offers thousands of setup, troubleshooting, and repair videos in multiple languages. 

We make it easy to access HP original parts, selling PC and printer components on the HP Parts Store. 

In 2023, we launched an innovative self-repair pilot in the United States with iFixit for certain consumer PC models. Through this program, we make HP parts, tools, and repair manuals available in the form of fix kits.