HP offers a range of programs, initiatives, and services designed to keep products and materials in use at their highest value for as long as possible, driving progress toward an increasingly circular economy.
The HP Support Services1 portfolio helps our commercial customers prevent productivity disruptions and enables IT to do more with reliable device support that keeps people and devices running at peak performance.
A consistent device maintenance and support strategy is crucial for enhancing the user experience and extending the useful life of devices, enabling customers to make progress toward their sustainability goals. Extending the life cycle of an average PC by two years can reduce carbon footprint by 30% compared to buying a new one.2
Within our Support Services portfolio, commercial customers can benefit from services that offer predictive insights and proactive support to identify, diagnose, and repair devices, solving device issues before they impact performance.3
Furthermore, organizations can maximize the useful life of their PCs with HP Device Life Extension. HP upgrades device performance and extends support, enabling customers to use their devices for longer and contribute to the circular economy.4
For more information and to participate, please see the 2023 HP Sustainable Impact Report at www.hp.com/go/report.
1 HP services are governed by the applicable HP terms and conditions of service provided or indicated to the customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP product.
2 TCO Certified, Impacts and Insights—Circular IT Management in Practice, June 9, 2020.
3 Predictive insights is only available with HP Active Care. Select HP Workforce Solutions require an HP Insights agent for Windows, Mac, and Android, available for download at https://admin.hp.com/ software. For full system requirements and services that require the agent, please visit https://admin.hp.com/requirements. The agent collects telemetry and analytics around devices and applications that integrate into the Workforce Experience platform and is not sold as a standalone service. Internet access with connection to the Workforce Experience platform is required. HP follows stringent GDPR privacy regulations, and the platform is ISO 27001, ISO 27701, ISO 27017, and SOC2 Type II certified for Information Security.
4 The HP Device Life Extension capability is a tune-up service for HP commercial PCs. HP-certified partners will perform comprehensive diagnostics and thorough interior and exterior cleaning, and enhance device performance. This service is available as a Care Pack when it is sold with new hardware or no later than 30 days after the original Care Pack expires. See datasheet for complete details.